Retail FS & Fintech

Today's consumer interacts with money in a different way, requiring retail financial service providers to think differently about talent

Through new technology and changing consumer habits, the retail financial services landscape has shifted dramatically in recent years. Retail FS businesses increasingly need to find new kinds of talent – where the emphasis is on potential in a changing world, rather than experience – and importing innovative thinking from relevant adjacent sectors.

Our Experience

Brokers

Financial Advisors

Online & Mobile Banking

Comparison Services

Insurance

Payment Tech

Credit Cards & Concierge

Marketplaces

Personal Banking

Selected Clients

MBS showed clear thinking around the search strategy. They communicated well and gained our trust; they always did what they said they would do. The consultant was accessible and easy to talk to. We succeeded in hiring 3 people, so in terms of outcomes the search was very successful. I believe it was a good, complex search.

Latest MBS News & Intelligence

Co-op merger leadership confirmed. Central Co-op and Midcounties have confirmed the leadership for their merged society. Debbie Robinson (Central CEO) will be the new CEO, with Phil Ponsonby (Midcounties CEO) becoming CEO for integration. The merger will be completed in January 2026.

LVMH China head joins Pop Mart. Andrew Wu has been appointed a Non-Executive Director of Pop Mart, the maker of the highly successful Labubu collectibles. Andrew brings luxury and consumer insight to the Board, following the popular Labubu collaboration with LVMH’s Moynat brand.

Marc Cain names new CEO. Patric Spethmann is set to become the new CEO of the premium women’s fashion brand in June 2026. He succeeds founder Helmut Schlotterer, who will remain Chair. Patric joins from Marc O’Polo, bringing extensive industry and operational experience.

Certification Note

Certified B Corporation” is a trademark licensed by B Lab, a private non-profit organization, to companies like ours that have successfully completed the B Impact Assessment (“BIA”) and therefore meet the requirements set by B Lab for social and environmental performance, accountability, and transparency. It is specified that B Lab is not a conformity assessment body as defined by Regulation (EU) No 765/2008, nor is it a national, European, or international standardization body as per Regulation (EU) No 1025/2012. The criteria of the BIA are distinct and independent from the harmonized standards resulting from ISO norms or other standardization bodies, and they are not ratified by national or European public institutions.