Retail FS & Fintech
Today's consumer interacts with money in a different way, requiring retail financial service providers to think differently about talent
Through new technology and changing consumer habits, the retail financial services landscape has shifted dramatically in recent years. Retail FS businesses increasingly need to find new kinds of talent – where the emphasis is on potential in a changing world, rather than experience – and importing innovative thinking from relevant adjacent sectors.
Our Experience
Brokers
Financial Advisors
Online & Mobile Banking
Comparison Services
Insurance
Payment Tech
Credit Cards & Concierge
Marketplaces
Personal Banking
MBS showed clear thinking around the search strategy. They communicated well and gained our trust; they always did what they said they would do. The consultant was accessible and easy to talk to. We succeeded in hiring 3 people, so in terms of outcomes the search was very successful. I believe it was a good, complex search.
ALAN CAIRNS - FORMER GROUP HR DIRECTOR, MONEYSUPERMARKET
Latest MBS News & Intelligence
Mobilising Money: The rise of fintech in China
Co-op merger leadership confirmed. Central Co-op and Midcounties have confirmed the leadership for their merged society. Debbie Robinson (Central CEO) will be the new CEO, with Phil Ponsonby (Midcounties CEO) becoming CEO for integration. The merger will be completed in January 2026.
LVMH China head joins Pop Mart. Andrew Wu has been appointed a Non-Executive Director of Pop Mart, the maker of the highly successful Labubu collectibles. Andrew brings luxury and consumer insight to the Board, following the popular Labubu collaboration with LVMH’s Moynat brand.
Marc Cain names new CEO. Patric Spethmann is set to become the new CEO of the premium women’s fashion brand in June 2026. He succeeds founder Helmut Schlotterer, who will remain Chair. Patric joins from Marc O’Polo, bringing extensive industry and operational experience.