MBS Intelligence
Leadership & Talent

Why healthcare firms should look to the consumer sector…
The consumer healthcare sector is ripe for disruption. As technologies develop and patient expectations change, winning businesses will be those that renew their focus on customer service and evolve their propositions...

The return of the founder? Creativity and customer in…
A few weeks ago, my colleague Elliott caught up with Andy Laurillard, co-founder of Giggling Squid. Andy’s Thai restaurant chain is one the restaurant sector’s few Covid-19 success stories, having transitioned...

Reflecting on Black History Month in 2020: a leap…
Black History Month was founded in the UK in October 1987, organised through the leadership of Akyaaba Addai-Sebo, an officer of the Greater London Council. Since this time, year after year, Black History Month has been...

Covid-19’s impact on diversity and inclusion in the hospitality,…
Over the last few years, the travel, leisure and hospitality sector has been making some real strides on diversity and inclusion. By the end of 2019, there was hardly a business in the sector not taking D&I...

Same problem, different continent: in conversation with HR leaders…
Across the world, hundreds of millions of employees work in consumer-facing industries – many of them involved in the critical work of national survival during the Covid-19 pandemic. The responsibility of keeping...

Celebrating Anne Pitcher and her contribution to the retail…
Back in March, I wrote my annual column on International Women’s Day, celebrating the inspiring female leaders who had been nominated for the Veuve Clicquot Bold Woman and Bold Future Awards. Sitting on the judging...

Psychology and Executive Assessment in Covid-19: a conversation with…
It’s been 21 weeks since the UK went into lockdown, and fatigue has started to set in among many leaders. At this time, the need for both personal and corporate resilience is greater than ever. One person who...

Time for a great corporate reset? Discussing ESG with…
Last week, it was my privilege to be joined by a truly fantastic panel to kick off the first session of our Leadership Summit with Signal AI and Tortoise Media. A summit with three panels and 13 speakers would have...

What makes a good interim leader?
Amid the disruption of Covid-19, many companies are turning to interim leaders to guide them through uncharted waters. An individual with subject matter experience and a deep familiarity with the dynamics of the sector...
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