Each year, one of the real highlights of our calendar at MBS is getting together with leaders from the hospitality, travel and leisure sector to celebrate the launch of the Women to Watch in HTL Index. The Index,...

In May, I wrote a column looking at the hospitality sector’s labour shortage and how we might look to address it. Our industry hadn’t even fully opened yet, and already vacancies were skyrocketing and organisations...

In May this year, chef Daniel Humm announced that his New York restaurant Eleven Madison Park would reopen with an entirely plant-based menu. From one of the most celebrated restaurants in the world, this move away from...

Last week, we launched the 2021 Edition of the WiHTL Annual Report, which found that although progress has been made on diversity in the hospitality, travel and leisure sector, there is still much, more that needs to be...

In July last year, a Manchester restaurant made headlines after receiving nearly 1,000 applications in 24 hours for a receptionist role. The pandemic had led to a scramble for work and the number of people looking for...

In recent years, the playing field in travel has evolved considerably. Ten years ago, success in hotels was largely based on a business’ ability to roll out identical models and ensure consistency for broadly...

It was not all that long ago when the topic of health and safety was synonymous with a stuffy, clipboard-clad employee in a hard hat. In Britain at least, we are used to the stereotypical notions of health and safety...

What a year it has been for the hospitality, travel and leisure sector! At the beginning of this year, no one would have predicted that HTL companies in 2020 would have no customers, zero revenue and government-imposed...

A few weeks ago, my colleague Elliott caught up with Andy Laurillard, co-founder of Giggling Squid. Andy’s Thai restaurant chain is one the restaurant sector’s few Covid-19 success stories, having transitioned...