MBS Intelligence
Travel & Leisure

Championing female talent: launching the Women to Watch and…
Each year, one of the real highlights of our calendar at MBS is getting together with leaders from the hospitality, travel and leisure sector to celebrate the launch of the Women to Watch in HTL Index. The Index,...

How Compass Group is investing in its people, prioritising…
In May, I wrote a column looking at the hospitality sector’s labour shortage and how we might look to address it. Our industry hadn’t even fully opened yet, and already vacancies were skyrocketing and organisations...

The question of sustainability in restaurants
In May this year, chef Daniel Humm announced that his New York restaurant Eleven Madison Park would reopen with an entirely plant-based menu. From one of the most celebrated restaurants in the world, this move away from...

How to recruit with diversity at front of mind
Last week, we launched the 2021 Edition of the WiHTL Annual Report, which found that although progress has been made on diversity in the hospitality, travel and leisure sector, there is still much, more that needs to be...

New labour: why hospitality’s workforce shortage could be a…
In July last year, a Manchester restaurant made headlines after receiving nearly 1,000 applications in 24 hours for a receptionist role. The pandemic had led to a scramble for work and the number of people looking for...

Are hotel companies prepared to face the challenges of…
In recent years, the playing field in travel has evolved considerably. Ten years ago, success in hotels was largely based on a business’ ability to roll out identical models and ensure consistency for broadly...

Safety first
It was not all that long ago when the topic of health and safety was synonymous with a stuffy, clipboard-clad employee in a hard hat. In Britain at least, we are used to the stereotypical notions of health and safety...

Launching the Women to Watch and Advocates for Change…
What a year it has been for the hospitality, travel and leisure sector! At the beginning of this year, no one would have predicted that HTL companies in 2020 would have no customers, zero revenue and government-imposed...

The return of the founder? Creativity and customer in…
A few weeks ago, my colleague Elliott caught up with Andy Laurillard, co-founder of Giggling Squid. Andy’s Thai restaurant chain is one the restaurant sector’s few Covid-19 success stories, having transitioned...
Latest Travel & Leisure News
TRG reports positive trading at Wagamama and Pubs The Restaurant Group has reported strong consumer demand for its brands as it continues to outperform the market. In the six weeks to 15 May 2022, Wagamama was up 11% in like-for-like sales versus 2019. Read more.
SA Brain sells 95 pubs to Song Capital The proceeds will go towards paying down Brains’ remaining bank debt and significantly deleveraging the business. Read more.
SSP narrows losses as revenues recover The Upper Crust and Caffè Ritazza owner has trimmed losses to £2.3m in the six months to the end of March. The group, which operates in stations and airports, has been hit by work from home and travel restrictions. Read more.
Tortilla acquires Chilango for £2.75m The deal bolsters Tortilla’s presence in central London, with six of the eight Chilango units positioned in Zone 1. Tortilla intends to retain and continue to operate the Chilango brand at certain locations and via delivery in a number of Tortilla sites. Read more.
Popeyes set for Scottish debut Popeyes Louisiana Kitchen, the US fried chicken quick-service brand, is set to make its Scottish debut at a site in Glasgow. The company is seeking to establish a store in this location to help continue its UK expansion. Read more.
Time Out Group to make Japan debut The global media and hospitality business has struck a management agreement with real estate developer Hankyu Hanshin Properties Corporation to open a new Time Out Market in Osaka. The move marks Time Out Group's first entry into the country. Read more.
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