In November, the English National Opera was given a piece of advice: develop a new business model. After years of shrinking audiences, Arts Council England slashed the ENO’s annual funding to zero, recommending that...

One of the highlights of the MBS calendar is the launch of the annual Women to Watch and Role Models for Inclusion in Hospitality, Travel and Leisure Index, produced in partnership with WiHTL. Regular readers of this...

Is there a corner of the travel sector more resilient than cruises? Just two years ago, Covid-19 had ground the cruise segment to a halt: losses were mounting, share prices were falling, and ships were being dubbed...

As most readers will know, this weekend is the Queen’s Platinum Jubilee. In the UK, this means parades, street parties, Union Jack bunting and the chance to enjoy an extended bank holiday. The long weekend feels...

Each year, one of the real highlights of our calendar at MBS is getting together with leaders from the hospitality, travel and leisure sector to celebrate the launch of the Women to Watch in HTL Index. The Index,...

In May, I wrote a column looking at the hospitality sector’s labour shortage and how we might look to address it. Our industry hadn’t even fully opened yet, and already vacancies were skyrocketing and organisations...

In May this year, chef Daniel Humm announced that his New York restaurant Eleven Madison Park would reopen with an entirely plant-based menu. From one of the most celebrated restaurants in the world, this move away from...

Last week, we launched the 2021 Edition of the WiHTL Annual Report, which found that although progress has been made on diversity in the hospitality, travel and leisure sector, there is still much, more that needs to be...

In July last year, a Manchester restaurant made headlines after receiving nearly 1,000 applications in 24 hours for a receptionist role. The pandemic had led to a scramble for work and the number of people looking for...