MBS Intelligence
Travel & Leisure
Are hotel companies prepared to face the challenges of…
In recent years, the playing field in travel has evolved considerably. Ten years ago, success in hotels was largely based on a business’ ability to roll out identical models and ensure consistency for broadly...
Safety first
It was not all that long ago when the topic of health and safety was synonymous with a stuffy, clipboard-clad employee in a hard hat. In Britain at least, we are used to the stereotypical notions of health and safety...
Launching the Women to Watch and Advocates for Change…
What a year it has been for the hospitality, travel and leisure sector! At the beginning of this year, no one would have predicted that HTL companies in 2020 would have no customers, zero revenue and government-imposed...
The return of the founder? Creativity and customer in…
A few weeks ago, my colleague Elliott caught up with Andy Laurillard, co-founder of Giggling Squid. Andy’s Thai restaurant chain is one the restaurant sector’s few Covid-19 success stories, having transitioned...
Giggling Squid: forging a successful pathway through Covid-19
This has been a dark and depressing week for much of the world – especially for many retail, hospitality and leisure businesses in England who have been forced to close their doors at a time of year that would usually...
Hospitality’s second wave
The last six months have been the most turbulent and destructive the hospitality, travel and leisure sector has seen in recent memory. Few could have predicted that businesses would be faced with no customers, zero...
To fly, to serve the NHS
This week, from her remote North Scotland home, I caught up over Zoom with Captain Emma Henderson, the co-founder of Project Wingman. The last time Emma and I crossed paths was when MBS conducted an interview with her,...
The future of service: how technology is transforming the…
The last few weeks have been as challenging as they come for the restaurant sector. But we when we take a step back from today's madness, and reflect over the last few years, it is interesting to examine the impact of...
My new home from home: Dorp (Village in Afrikaans)
We have had a Creative Practice at The MBS Group since the consultancy was founded 30 years ago. The practice has expanded and changed over the years to now include much more than just designers in apparel or...
Latest Travel & Leisure News
Individual Restaurants plots new pizza brand The restaurant group, which operates more than 30 locations across the UK, has announced plans to launch a new premium pizza brand. The business recently reported strong trading for its full financial year. Read more.
William Hill owner reports first quarter results 888 Holdings has posted sales of £431m for the first quarter of its financial year, ahead of the previously guided £420m to £430m. Read more.
easyJet posts first-half trading update The value-focused airline has reported strong summer bookings, and has said that it is on track to narrow its losses for the first half of the year. easyJet has said that losses should come in at between £340m and £360m. Read more.
Mecca Bingo and Grosvenor Casinos owner posts like-for-like growth Rank Group, the London-listed leisure group, has said like-for-like net gaming revenue (NGR) was up 6% to £182.3m, with both the venues and digital channels growing by 6%. The business has said that annual operating profit should be in line with guidance. Read more.
Loungers opening new site every ten days in 2024 The Lounge, Cosy Club and Brightside operator is expanding rapidly across the UK. So far in 2024, the business has opened a new site every ten days. Read more.
Net gaming revenue up 6% at Entain The gaming and betting business, which owns the Ladbrokes and Coral brands, has recorded a 6% uptick in net gaming revenue, despite a 2% downturn in online gaming sales. Read more.
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