Consumer Services

Leveraging our deep expertise across all consumer-facing sectors, we are experts in finding talent for any customer centric business with the end user in mind

As consumer habits change over time, so to do the businesses that serve them. Our broad understanding of best-in-class businesses and brands right across all consumer-facing sectors helps us advise consumer services clients.

Our Experience

Concierge

Estate Agents & Property

Speciality

Creative & PR

Household & Lifestyle

Strategy Consulting

Entertainment

Media & Publishing

Utilities & Telecom

Selected Clients

Leading a global organisational restructure and sourcing exceptional senior talent in a number of global markets required a search partner who knew consumer markets exceptionally well and worked quickly to understand our brand. MBS was that exceptional partner. They worked with speed, integrity, and outside of hours on many occasions with myself to secure practically a whole new global Leadership team, ranging from Global CEO to a series of Country Head roles.

Latest MBS News & Intelligence

Spaghetti House parent enters administration and shuts all London restaurants. Lavval Restaurants, owner of Spaghetti House, has ceased trading and closed five London sites plus sister brand A Braccetto. The company cited years of rising costs and weaker consumer spending.

Epiris-backed Banana Tree expands delivery reach with Uber Eats across all UK sites. The PE-backed, Big Table Group-owned brand has gone live on Uber Eats at 20 locations, aiming to scale delivery and reach new audiences. Banana Tree reports consistent growth in delivery orders.

Bao appoints Nicolas Barnoin as Chief Operating Officer to lead growth. Bao has named former Island Poké Managing Director Nicolas as COO. He previously held senior roles at Famously Proper and Itsu. The appointment follows Tom Ward’s departure and comes after TLBG acquired JKS’s stake to back Bao’s next phase.

Certification Note

Certified B Corporation” is a trademark licensed by B Lab, a private non-profit organization, to companies like ours that have successfully completed the B Impact Assessment (“BIA”) and therefore meet the requirements set by B Lab for social and environmental performance, accountability, and transparency. It is specified that B Lab is not a conformity assessment body as defined by Regulation (EU) No 765/2008, nor is it a national, European, or international standardization body as per Regulation (EU) No 1025/2012. The criteria of the BIA are distinct and independent from the harmonized standards resulting from ISO norms or other standardization bodies, and they are not ratified by national or European public institutions.