Consumer Services

Leveraging our deep expertise across all consumer-facing sectors, we are experts in finding talent for any customer centric business with the end user in mind

As consumer habits change over time, so to do the businesses that serve them. Our broad understanding of best-in-class businesses and brands right across all consumer-facing sectors helps us advise consumer services clients.

Our Experience

Concierge

Estate Agents & Property

Speciality

Creative & PR

Household & Lifestyle

Strategy Consulting

Entertainment

Media & Publishing

Utilities & Telecom

Selected Clients

Leading a global organisational restructure and sourcing exceptional senior talent in a number of global markets required a search partner who knew consumer markets exceptionally well and worked quickly to understand our brand. MBS was that exceptional partner. They worked with speed, integrity, and outside of hours on many occasions with myself to secure practically a whole new global Leadership team, ranging from Global CEO to a series of Country Head roles.

Latest MBS News & Intelligence

Katie Benson hired as Chief Merchant at Harvey Nichols. Katie will join the department store chain as Chief Merchant where she will work with CEO, Julia Goddard, as part of a wider business revamp. She previously held the role of Buying Director at Net-a-Porter.
Sam Davies names Chief Supply Chain Officer. CDS Superstores, owner of The Range, has hired Sam Davies to the newly created position of Chief Supply Chain Officer. Sam joined the business this month and previously worked with Amazon for ten years, most recently as Director of Operations.
J.Crew hires Chief Marketing Officer. Julie Collier has been appointed to the role effective 6 January. She was previously Senior Vice President at Skims and Brand Marketing and Creative at A.L.C.

Certification Note

Certified B Corporation” is a trademark licensed by B Lab, a private non-profit organization, to companies like ours that have successfully completed the B Impact Assessment (“BIA”) and therefore meet the requirements set by B Lab for social and environmental performance, accountability, and transparency. It is specified that B Lab is not a conformity assessment body as defined by Regulation (EU) No 765/2008, nor is it a national, European, or international standardization body as per Regulation (EU) No 1025/2012. The criteria of the BIA are distinct and independent from the harmonized standards resulting from ISO norms or other standardization bodies, and they are not ratified by national or European public institutions.