Consumer Services

Leveraging our deep expertise across all consumer-facing sectors, we are experts in finding talent for any customer centric business with the end user in mind

As consumer habits change over time, so to do the businesses that serve them. Our broad understanding of best-in-class businesses and brands right across all consumer-facing sectors helps us advise consumer services clients.

Our Experience

Concierge

Estate Agents & Property

Speciality

Creative & PR

Household & Lifestyle

Strategy Consulting

Entertainment

Media & Publishing

Utilities & Telecom

Selected Clients

Leading a global organisational restructure and sourcing exceptional senior talent in a number of global markets required a search partner who knew consumer markets exceptionally well and worked quickly to understand our brand. MBS was that exceptional partner. They worked with speed, integrity, and outside of hours on many occasions with myself to secure practically a whole new global Leadership team, ranging from Global CEO to a series of Country Head roles.

Latest MBS News & Intelligence

Watches of Switzerland reports strong Christmas period. For it’s third quarter to 26 January, the watch retailer saw ‘further stabilisation’, as well as a 4% year-on-year rise in group revenue to £785m in its first half. This was predominantly driven by strong growth in the US market.
Paul Smith appoints Non-Executive Director. Ewan Venters has joined the British fashion and lifestyle brand as a Non-Executive Director. He was previously CEO of art gallery Hauser & Wirth, as well as CEO of department store, Fortnum & Mason, for eight years.
John Lewis hires Vikki Kavanagh. The former Managing Director of Net-a-Porter has been appointed to the role of Chief Commercial Officer. She will join in April, succeeding Kathleen Mitchell. Vikki previously held senior buying and merchandising roles at Harvey Nichols and Fenwick.

Certification Note

Certified B Corporation” is a trademark licensed by B Lab, a private non-profit organization, to companies like ours that have successfully completed the B Impact Assessment (“BIA”) and therefore meet the requirements set by B Lab for social and environmental performance, accountability, and transparency. It is specified that B Lab is not a conformity assessment body as defined by Regulation (EU) No 765/2008, nor is it a national, European, or international standardization body as per Regulation (EU) No 1025/2012. The criteria of the BIA are distinct and independent from the harmonized standards resulting from ISO norms or other standardization bodies, and they are not ratified by national or European public institutions.