A subject I love talking about and debating is whether ‘retail theatre’ in supermarkets is still as relevant today as it was in days gone by. Since Covid, all of my repeat supermarket items have been bought on...

The food-to-go segment has had a rollercoaster few years. Hit hard by the pandemic, sandwich sellers and manufacturers have had to navigate unpredictable trading patterns since 2020, and adapt to new, and different,...

The MBS Group is delighted to present the 2024 edition of the Women to Watch in Hospitality, Travel, Leisure and Retail Index, produced in partnership with WiHTL and Diversity in Retail. Now in its sixth year, the...

On the 1st July 2019, Dorp opened its doors to the public in Cape Town. Since then, my annual visit ‘home’ to South Africa has brought me to this hotel/home from home, on the highest hill underneath Signal Hill and...

Those who know me know that I’m passionate about the UK as a nation of shopkeepers. There’s nothing I love more than speaking to and learning from a true merchant – someone who deeply understands their customer...

In the 2000s, the global retail CEO community was dominated by alumni of ASDA and Walmart. In the 2010s, this nexus of power shifted to a generation of retail CEOs who trained at Tesco in its heyday. Now, in the past...

Brands in the quick service restaurant (QSR) industry – together with adjacent sectors such as coffee and convenience retail – have in recent years transitioned to structures that allow, in some cases, for the...

Over the past two weeks, the retail industry has rallied together in support of M&S’ Say Pants to the Tax Campaign, which calls on the Government to slash VAT on period pants. In 2021, the Government made the...

Anyone who knows me well knows that I love stores! One of my favourite ways to explore a new city is through its shops. I always wander through the supermarkets, and in the past I made sure to visit local department...