The retail sector needs to do more to drive up female and ethnic minority representation in the most senior positions. In this first-of-its-kind report, produced in partnership with British Retail Consortium and PwC UK,...

Going back several decades, many retailers across apparel, food, footwear, health, beauty and home owned their own production facilities. In many cases, manufacturing prowess preceded retail stores: shops were simply...

Every year in December I make my annual trip ‘home’ to Cape Town. It is something that I have done for the past 30 years, and this year was no different. But, no sooner had I arrived than the country went into...

If there were a league table of the holders of the most stressful jobs in retail in 2020, then Helen Dickinson, as CEO of the British Retail Consortium, would be near the top. Representing 170 major retailers, who...

When I first moved to London in the late ‘80s, I lived in a one-roomed apartment on Chalcot Square, Primrose Hill - a stone’s throw away from our office, which, sadly, I have not worked in since the 17th...

Back in March, I wrote my annual column on International Women’s Day, celebrating the inspiring female leaders who had been nominated for the Veuve Clicquot Bold Woman and Bold Future Awards. Sitting on the judging...

Businesses across Asia have been engulfed in managing responses to Covid-19 since early January. Now, months after the initial lockdown period started in the region, there are undoubtedly lessons to be learnt from our...

What a week! Our world, at least temporarily, is almost unrecognisable. As individuals, families, communities and businesses we are being tested in ways we haven’t seen for generations. Our consumer sectors are under...

Why is it that so many of us are drawn to unique, founder-led stores that are driven by storytelling? Could it be because we are often yearning for something personal with which we can find a connection? With...