MBS Intelligence
Leadership & Talent
“Forget the past – the future will give you…
It was about this time last year that I published my signature report, Boards of the Future, with great enthusiasm and hope. The result of years of reflection and, more recently, conversations with more than a hundred...
Was the “Summer of 2020” a turning point? Reflecting…
One highlight of this past August for me was going to the cinema for the first time since lockdown 2020, and watching the film Summer of Soul. In 1969, a club singer, concert promoter and raconteur named Tony Lawrence...
Boards of the Future: why the Board of the…
This week, it was a real honour to launch a project that I’ve been working on since 2017 - Boards of the Future: why the Board of the Future should be the Board of today – and how to build it. It is my signature...
Safety first
It was not all that long ago when the topic of health and safety was synonymous with a stuffy, clipboard-clad employee in a hard hat. In Britain at least, we are used to the stereotypical notions of health and safety...
Why healthcare firms should look to the consumer sector…
The consumer healthcare sector is ripe for disruption. As technologies develop and patient expectations change, winning businesses will be those that renew their focus on customer service and evolve their propositions...
The return of the founder? Creativity and customer in…
A few weeks ago, my colleague Elliott caught up with Andy Laurillard, co-founder of Giggling Squid. Andy’s Thai restaurant chain is one the restaurant sector’s few Covid-19 success stories, having transitioned...
Reflecting on Black History Month in 2020: a leap…
Black History Month was founded in the UK in October 1987, organised through the leadership of Akyaaba Addai-Sebo, an officer of the Greater London Council. Since this time, year after year, Black History Month has been...
Covid-19’s impact on diversity and inclusion in the hospitality,…
Over the last few years, the travel, leisure and hospitality sector has been making some real strides on diversity and inclusion. By the end of 2019, there was hardly a business in the sector not taking D&I...
Same problem, different continent: in conversation with HR leaders…
Across the world, hundreds of millions of employees work in consumer-facing industries – many of them involved in the critical work of national survival during the Covid-19 pandemic. The responsibility of keeping...
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